PrizeJar FAQs

How do you pick winners?
The Winner Picker platform is a Random Number Generator platform which randomly selects the winners of all our Competitions. The Winner Picker platform is ...
Tue, 25 Aug, 2020 at 2:45 AM
Do I need to participate in winners' promotional stories or other publicity?
We ask all winners to send in a winner photo with your prize, which we will place on our website and social media. We will use your name and nearest town (i...
Tue, 25 Aug, 2020 at 2:45 AM
Is my data secure?
Yes we follow all data protection guidelines – please see T&C for more details
Tue, 25 Aug, 2020 at 2:46 AM
What if I've lost my account details or passcode?
You can click "I don’t remember my passcode" link at Login Page
Tue, 25 Aug, 2020 at 2:46 AM
Can I unsubscribe from updates?
Yes you can unsubscribe in your profile area of the site or by clicking unsubscribe on emails, if you’ve requested to receive emails.
Tue, 25 Aug, 2020 at 2:47 AM
Are my card details secure?
We use secure, encrypted connections across our website and do not hold your card details on our servers. Our payment providers are fully PCI and ISO compli...
Tue, 25 Aug, 2020 at 2:47 AM
What payment systems can I use?
You can pay by credit card and pay by phone
Tue, 25 Aug, 2020 at 2:47 AM
Can I save my card for future use?
Yes there is an option to save your card
Tue, 25 Aug, 2020 at 2:48 AM
Why isn't my payment going through?
There are a variety of reasons why payment isn’t going through. You may be using a credit card that is not supported or there may be issues with using pay b...
Tue, 25 Aug, 2020 at 2:49 AM
I’ve tried to buy tickets on my credit card but it is not accepted
We only accept cards that are issued in UK or the EU and this may be the problem. If the problem persists you may need to speak to your bank
Tue, 25 Aug, 2020 at 2:49 AM